Mitel Hosted Services
in New Jersey
New Jersey businesses are constantly looking for
ways to enhance productivity and efficiency to promote growth and
raise profits. One area that is
often overlooked is a business’s choice of hosted phone system. Many
businesses have been adopting Voice over Internet Protocol systems,
or VoIP, because of the range of advanced features
available at a lower cost than traditional phone lines.
One of the latest spin-offs of VoIP technology is the Hosted PBX. This technology allows small and
medium-sized businesses to have a sophisticated telephone system
without the investment in telephone equipment. In fact, the entire
telephony system is operated and maintained by your Voice-over IP (VoIP)
service provider. A Hosted PBX allows your employees to work from their home,
a hotel or on their cell phone while still being connected to the
existing telephone system. Just like a Fortune 500 phone
system, you can transfer callers, put them on hold with music, set
up conference calls or have the phone answered by an automated
attendant who can direct callers to different departments.
Combining voice, video and data into one
communication system can save thousands
of dollars and countless hours that would have been spent on a
traditional phone system. By moving to Hosted, businesses can spend
less time worrying about communication technology and more time
focusing on what really matters. This whitepaper outlines the seven
ways VoIP can help to improve your business.
The Top Reasons that Mitel Hosted Services
Should be your ONLY Choice!
Moving to a Mitel Hosted system will not only cut your long distance
charges, but it will also cut costs associated with network
management, upgrades, and servicing a traditional telephony system.
Many Hosted systems come with productivity features – such as online
conferencing, video calls, and on-the-fly conference bridging – that
improve collaboration and save money that might be otherwise spent
on travel and in-person meetings. Mitel Hosted Services also offer solutions such
as internet-based voicemail retrieval, which traditional phone
systems do not provide for free.
Improve Internal Communications with Mitel
Hosted Services for your New Jersey Business
With a cleaner, faster phone connection, Mitel Hosted solutions will
undoubtedly improve external communications with your clients, but
it will also give your own staff more ways to stay connected to each
other. ‘Presence’ technology allows employees to check for their
colleagues’ availability and determine the best way to get in touch.
The PC-like interface of a VoIP phone is another selling point for
many workers, eliminating the need for a clunky user manual.
Enhance Business Continuity
A power failure that knocks out your phone system and internet
connection for several hours can be a major disruption to business
operations. Our Mitel Hosted services solution offers a failover solution where
certain extensions can be configured to switch over to cell phones
in the event of an emergency.
Enterprise Hosted Services Features On A Smaller Budget
While most NJ Mitel Hosted systems come with standard features such as
voicemail, caller ID, call forwarding and conferencing, there are a
range of additional enterprise-level features that can be just as
beneficial to smaller businesses. Auto-attendant and integrated
conferencing can make smaller businesses appear larger and more
well-equipped to their clients. Having a Hosted system in place at
your business also enables Unified Communications, a technology
architecture that allows businesses to manage all communications,
such as voicemail, email, fax and instant messaging, as one entity.
Today’s New Jersey Hosted systems give workers the ability to remain connected
while working remotely. With features like call forwarding,
Find-Me-Follow-Me, selective ring, and voicemail to text
translation, employees can maintain a high level of productivity
without being chained to their desks.
Simplify Phone System Management
By consolidating your data and voice networks, you will save both
time and money when it comes to network management. The days of
waiting around for your telephone company to send out a crew for
basic maintenance or upgrades are over. With hosted VoIP, businesses
can easily make changes to their system or add additional users
through a centralized web portal.
Comprehensive CRM Integration
The ability to integrate CRM applications with your Mitel Hosted
Services NJ system is
a major bonus for businesses of all sizes. CRM applications house
your client information, and having that data at your fingertips
during the communications process can create stronger client
connections and improve customer service. VoIP integration allows
you to place calls to clients directly from your CRM dashboard,
dramatically saving time and streamlining business processes.
At Quality Communications 2,
we provide a comprehensive Mitel solution. As a single
end-to-end provider, there is no finger pointing. Simply put,
no other provider can say that! Mitel manufactures the phone,
administer the data center, write the software and even own
the data centers. One company, one solution.
for a Cloud-Based Hosted Solution by Mitel
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