hosted services new jersey


Mitel Hosted Services in New Jersey

New Jersey businesses are constantly looking for ways to enhance productivity and efficiency to promote growth and raise profits. One area that is often overlooked is a business’s choice of hosted phone system. Many businesses have been adopting Voice over Internet Protocol systems, or VoIP, because of the range of advanced features available at a lower cost than traditional phone lines.

One of the latest spin-offs of VoIP technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephony system is operated and maintained by your Voice-over IP (VoIP) service provider. A Hosted PBX allows your employees to work from their home, a hotel or on their cell phone while still being connected to the existing telephone system. Just like a Fortune 500 phone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Combining voice, video and data into one communication system can save thousands of dollars and countless hours that would have been spent on a traditional phone system. By moving to Hosted, businesses can spend less time worrying about communication technology and more time focusing on what really matters. This whitepaper outlines the seven ways VoIP can help to improve your business.

The Top Reasons that Mitel Hosted Services Should be your ONLY Choice!

Lower Costs
Moving to a Mitel Hosted system will not only cut your long distance charges, but it will also cut costs associated with network management, upgrades, and servicing a traditional telephony system. Many Hosted systems come with productivity features – such as online conferencing, video calls, and on-the-fly conference bridging – that improve collaboration and save money that might be otherwise spent on travel and in-person meetings. Mitel Hosted Services also offer solutions such as internet-based voicemail retrieval, which traditional phone systems do not provide for free.

Improve Internal Communications with Mitel Hosted Services for your New Jersey Business
With a cleaner, faster phone connection, Mitel Hosted solutions will undoubtedly improve external communications with your clients, but it will also give your own staff more ways to stay connected to each other. ‘Presence’ technology allows employees to check for their colleagues’ availability and determine the best way to get in touch. The PC-like interface of a VoIP phone is another selling point for many workers, eliminating the need for a clunky user manual.

Enhance Business Continuity
A power failure that knocks out your phone system and internet connection for several hours can be a major disruption to business operations. Our Mitel Hosted services solution offers a failover solution where certain extensions can be configured to switch over to cell phones in the event of an emergency.

Enterprise Hosted Services Features On A Smaller Budget
While most NJ Mitel Hosted systems come with standard features such as voicemail, caller ID, call forwarding and conferencing, there are a range of additional enterprise-level features that can be just as beneficial to smaller businesses. Auto-attendant and integrated conferencing can make smaller businesses appear larger and more well-equipped to their clients. Having a Hosted system in place at your business also enables Unified Communications, a technology architecture that allows businesses to manage all communications, such as voicemail, email, fax and instant messaging, as one entity.

True Mobility
Today’s New Jersey Hosted systems give workers the ability to remain connected while working remotely. With features like call forwarding, Find-Me-Follow-Me, selective ring, and voicemail to text translation, employees can maintain a high level of productivity without being chained to their desks.

Simplify Phone System Management
By consolidating your data and voice networks, you will save both time and money when it comes to network management. The days of waiting around for your telephone company to send out a crew for basic maintenance or upgrades are over. With hosted VoIP, businesses can easily make changes to their system or add additional users through a centralized web portal.

Comprehensive CRM Integration
The ability to integrate CRM applications with your Mitel Hosted Services NJ system is a major bonus for businesses of all sizes. CRM applications house your client information, and having that data at your fingertips during the communications process can create stronger client connections and improve customer service. VoIP integration allows you to place calls to clients directly from your CRM dashboard, dramatically saving time and streamlining business processes.

Mitel Services

At Quality Communications 2, we provide a comprehensive Mitel solution. As a single end-to-end provider, there is no finger pointing. Simply put, no other provider can say that! Mitel manufactures the phone, administer the data center, write the software and even own the data centers. One company, one solution.

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When you need Mitel Hosted Services in New Jersey, Contact QCOMM2


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